Refund Policy

    Thank you for choosing IPTV Shop! Please note that due to the nature of digital products, we are unable to offer refunds once a service has been activated. We recommend taking advantage of our 12-hour free trial to ensure you’re satisfied before committing to a purchase. If you believe you have a valid reason for a refund, please submit a refund request and we will review your case individually.

  • check icon Refund Process:
    To request a refund, please contact our customer support team via email or WhatsApp with your order details and reason for requesting a refund. Our team will review your request and determine if you qualify based on our refund policy. If approved, we will contact you to start the refund process. Please allow 5-10 business days for the refund to be processed.

  • check icon Non-Refundable Items:
    Due to the nature of digital products, we cannot soffer refunds on certain IPTV products once they've been accessed. This includes:
    1. Activated or Used Subscriptions: Once you activate and start using a subscription service, a refund is not possible.
    2. Modified or Abused Services: Any service that has been tampered with or used in violation of our terms is not eligible for a refund.
    3. Suspended or Terminated Services: Subscriptions that have been suspended or terminated due to a breach of our terms cannot be refunded.
    4. Customized Products: Personalized services or products cannot be refunded.
    We highly recommend taking advantage of our 12-hour free trial before committing to a purchase.

  • check icon Technical Support:
    Encountering issues with our IPTV service? Our support team is here to assist you. Contact us for quick and efficient troubleshooting.

    Note:We recommend that you familiarize yourself with our refund policy before subscribing to our service. This will help you understand the terms and conditions for obtaining a refund if necessary.